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Desktop Agent 🖥️ ​

Your bridge to on-prem automation. Deploy once, automate everywhere. The Desktop Agent brings Triggr's powerful automation capabilities directly to your clients' on-prem networks.

What is the Desktop Agent? ​

The Desktop Agent is a lightweight, secure agent that deploys to your clients' on-prem networks. It acts as a trusted bridge between Triggr's cloud automation platform and your clients' local infrastructure, enabling powerful remote PowerShell execution for Active Directory management and other on-prem tasks.

🎯 Perfect For ​

  • Active Directory environments - Create users, groups, and manage permissions
  • Hybrid cloud setups - Bridge cloud automation with on-prem resources
  • Compliance requirements - Keep sensitive operations within your network
  • Legacy system integration - Automate systems that can't be cloud-connected

How It Works ​

🔄 Seamless Integration ​

Triggr Cloud → Desktop Agent → On-Prem Network
  1. Deploy Once - Install the agent on a designated machine in your client's network
  2. Secure Connection - Agent establishes encrypted communication with Triggr
  3. Execute Remotely - Triggr sends PowerShell commands through the agent
  4. Real-time Results - Get immediate feedback and status updates

🛡️ Security First ​

  • Encrypted Communication - All traffic between Triggr and agent is encrypted
  • Secure OAuth Credentials - Unique credentials generated for each client
  • Audit Trail - Complete logging of all executed commands
  • Network Isolation - Agent only communicates with Triggr's secure endpoints

Key Capabilities ​

👥 Active Directory Management ​

Create and manage users with full automation:

  • New user account creation
  • Group membership assignment
  • Permission configuration
  • Account enablement/disablement
  • Password policy enforcement

Example workflow:

Form Submission → Triggr → Desktop Agent → PowerShell → AD User Created

🔧 System Administration ​

Execute any PowerShell command remotely:

  • File system operations
  • Registry modifications
  • Service management
  • Network configuration
  • Software installation

📊 Monitoring and Reporting ​

Get real-time insights into your on-prem environment:

  • System health checks
  • Resource utilization
  • Security compliance
  • Performance metrics

Use Cases ​

🚀 Client Onboarding Automation ​

Streamline new client setup:

  1. Client submits onboarding form
  2. Triggr processes the request
  3. Desktop Agent creates AD users
  4. Configures group memberships
  5. Sets up initial permissions
  6. Sends welcome notifications

🔄 Ongoing Management ​

Maintain operational efficiency:

  • Automated user provisioning
  • Permission changes
  • Account cleanup
  • Security updates
  • Compliance reporting

🛠️ Emergency Response ​

Handle urgent situations:

  • Password resets
  • Account unlocks
  • Emergency access provisioning
  • Security incident response

Next Steps ​

Secure OAuth credentials are generated for each client to ensure proper authentication and security. See the next page for detailed instructions on generating and configuring these credentials.

Ready to bring the power of Triggr automation to your on-prem environment? Contact your account manager to get started with the Desktop Agent today!