Setting Up The Jira Integration 🎫

Connect Triggr to your Jira instance to automate ticket creation, updates, and workflow management.

Getting Your Jira Personal Access Token

Step 1: Sign in to your account

Login to your Jira account from Jira's homepage.

Step 2: Select your profile icon and then click on "Manage account"

You should see an icon with your initials in the top right. You can click on it and then click "Manage account" to reach your account page.

Step 3: Click on 'Security' in the top navigation bar

You should be taken to a page like this after clicking 'Manage account'. Click on 'Security' in the navigation bar.

Step 4: On the security page, click on 'Create and manage API tokens'

Navigate to the API tokens section in the Security settings.

Step 5: Click on 'Create API Token'

Initiate the creation of a new API token for Triggr.

Step 6: Provide a name and expiry date

We recommend calling the token 'Triggr' and setting the expiry date for 1 year from today.

Step 7: Copy your API token

This will only be shown once. Please click the copy button and paste this somewhere secure. You'll need this later.

Configuring the Integration in Triggr

Step 1: Navigate to Integrations

1. Login to your Triggr account
2. Go to the Integrations section in the sidebar
3. Find and select the Jira integration

Step 2: Enter Your Jira Details

1. Jira URL: Enter your Jira instance URL (e.g., https://yourcompany.atlassian.net)
2. Email: Enter the email address associated with your Jira account
3. API Token: Paste the API token you created in the previous steps

Step 3: Save Configuration

1. Click "Save Configuration" to store your Jira integration settings
2. Your Jira integration is now ready to use

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Need help? Your account manager can assist with Jira integration setup and help configure specific automation workflows for your use cases.